Ever heard the saying that you may win the argument but lose the person? Well, the meaning of this saying was brought home to me recently. No doubt I had some good points but I believe the issue was the manner in which I made the points…
Which also brings me to another point. That the importance of tact in conveying information cannot be downplayed in any guise because more often, how you say what you say is as important (if not more important) than what you say. You do not want to score cheap points and feel like a champion when all you have ended up doing is alienating the recipient of the information because your good intentions may well then add up to nothing more than an exercise in futility.
If that happens, then it will be learnt the hard way, that one did not get the last word after all. So let’s wise up!
*image credit: http://www.google.com